Systems

Security

We know how important your customer’s account information is and we safeguard it with the utmost priority. At ATG we have a stringent security policy. This policy covers all aspects of our operation.

  • Department of Defense Security Protocols
  • Full Data Integrity Program to Ensure Data Security
  • Constant remote activity monitoring
  • PCI Compliant
  • PGP encrypted email
  • Off site mirror site in an alternate location
  • System Backup-three times a day stored in two media types
  • Secure physical plant
  • Call Monitoring and Recording

Technology

At ATG, we are constantly researching and investing in our technology whether it be software, equipment or methods. This forward thinking approach has provided our staff with the tools necessary to obtain the results demanded.

  • Latitude Software
  • On-Line CBR Access
  • LexisNexis/Accurint Skiptracing Tools
  • CBC Innovis
  • Experian Data
  • PC based easily expandable system
  • Fully Integrated Predictive Dialer
  • Disaster Recovery & Business Continuity Plan In Place
  • Automatic Number Identification (ANI)